Efficiency, productivity, workflows: IMC analyzes and
implements, taking clients to the next level.
Innovative Microsystems Consulting has for more than 20 years not only provided a comprehensive range of services, but something more intangible and as valuable. Analyzing a client’s efficiency, productivity and workflows, IMC arrives at strategic solutions that take clients to the next level. In a continuum of steps, IMC provides:
Assessment
In some cases, clients diagnose problems correctly, but many times they can only report the “symptoms.” For instance, even a tech-savvy client may guess that a glitch is a hardware issue, but it turns out to be software incompatibility. That’s why IMC’s thorough assessment is the first critical step of finding strategic solutions. The IMC team interviews department heads and users, analyzes the technology, considering the bigger picture of how technology can work with the people who work with it.
Recommendations
IMC outlines the results of the assessment phase and presents not just one solution, but two or three options, along with associated costs.
Implementation
IMC often arranges to initiate and complete implementation at the most convenient time possible for the client, including working on weekends, if necessary, at no extra charge.
Training
Whether IMC handles the hands-on training or coordinates training by software manufacturers, training is always tailored to the client.
Follow-Up
Because no one wants downtime or emergencies, IMC maintains systems with proactive updates and check-ins. Furthermore, IMC considers how a client’s business is changing over time and the latest the market is offering to keep systems current. IMC will regularly recommend advances that the client can consider. For instance, many clients never think to get a conference room technology set-up, but dollar for dollar, many consider it seriously once they see how much they can do with well-designed webinars, teleconferencing and presentations.