Many companies think of IT services as either in-house or outsourced but not necessarily anything in-between. Even if you have in-house IT staff or are completely outsourced, there are many ways to use another IT provider to enhance productivity. Most of the day-to-day activities the IT department provides include “putting out fires,” helping staff with computer training, on-boarding, or off-boarding to name a few. Projects are often put on the back burner in favor of these more urgent activities. Bringing in an outsourced IT partner can be an effective use of your budget and ensure that these important activities are accomplished in a timely manner.

Here are a few types of projects that an outsourced IT company could handle:

Full documentation of the entire infrastructure

An organization’s IT infrastructure changes with time by adding a computer here and a software package there. Having full documentation of the configurations, equipment and software licenses is a big task, but once done, can easily be updated when needed. Why document? Documentation makes planning for the future much easier and ensures that nothing falls through the cracks.

Assessment

Making an assessment of where you are in your technology life gives insight to where you can make improvements in both software and hardware. This process includes evaluating the IT needs of your organization by department and workflow plus defining where improvements can be made. Many of things change over time. And assessment will allow you to take advantage of technology improvements.

Review Your Contracts

In reviewing IT contracts, you can also start sourcing for potential savings using other vendors, or implementing a newer, better technology. Review the needs of different departments so that all needs are taken into account and the proper contracts can go in place (ie: Internet providers, telephone and VoIP services, printing, copying and many other contracts).

Streamline Processes

Many departments have bottlenecks in their workflow. There are many different types of technology. Learning how to use these together most efficiently will save staff time so their efforts can be directed toward improving the bottom line.

Do you have a project you’d like to get off your plate? Contact us today!